![]() But after a continual pattern of requests for shorter documentation, I had to do something. I struggled with these requests, because I had no way to fit the content of my 75-page manual into one or two pages. "We want the documentation to be, at maximum, no more than five pages," others would say. "Do you have a two-page version?" some would ask. ![]() After giving them a 75-page manual or larger, the project managers, business analysts, or other customers would ask if I had a shorter version. Several years ago, the customers I wrote software manuals for kept coming to me with the same request. Tom's Perspective: The Need for Shorter Documentation Be sure to check out the quick reference gallery mentioned near the end. This is the proceedings writeup that my colleague Ben Minson and I wrote to accompany our presentation on quick reference guides for the upcoming STC Summit in Atlanta.
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